Appalling state of footpaths

This is the state of footpaths in Marol, where I live. Encroached, ugly, filthy as hell. I sprained my back walking on these horrible footpaths. I’ve complained on the BMC website, Twitter (marking relevant ward profile) and now I’m posting here. Enough is enough. I’m not going to rest until this is fixed. Please suggest ways to escalate this to whoever is responsible. FYI Muraji Patel is the elected representative on this ward.