BA & MA in English Literature looking to study abroad in Italy. How did you follow the procedure? Did you use the consultation service to assist you in studying abroad?

Namaste everyone! I apologise in advice if I posted it to the wrong subreddit. I have already posted it to r/Indians_StudyAbroad. I (Polish) am here to help my Indian best friend to move to Italy and study Masters in Literature. My best friend and I have been struggling to follow the procedure for moving to Italy and studying at one of the public universities there. My best friend graduated from college with a BA in English and from IGNOU with an MA in English. He thought he could start studying PhD in Italy but finds it difficult to obtain a scholarship or land this PhD post. I suggested that he studies for an MA in Literature in Italy, either with or without a scholarship. After completing his MA in Italy, he could land a spot in PhD degree in the same university in Italy. However, my best friend and I are struggling to follow the procedure for applying for a course and visa. He said he would find a consultation service to assist him with all the paperwork, but he is unsure which one is trustworthy and reliable, as there are many consultations offered like this. We are not sure if you guys have ever used a consultation service to assist you in moving to Italy. If yes, could you recommend a consultation service, either in-person in the Assam area (preferably Silchar) or online? Or else, did you successfully move to Italy by yourself?