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It was Diwali, and I decided to get a Pixel 7, ordered it from Reliance Digital for around 33k, all excited, expecting it to be delivered on time. But It wasn’t.
The delivery date passed, I started calling customer care every day. They kept saying the same thing that “Sir aapki request escalate kardi hai, hum ispar work kar rahe hai, jaldi hi apka issue resolve hojayega, aap nischint rahe.” etc etc, sigh. I was frustrated but still kept waiting.
Then, 3-4 days after the scheduled delivery date, I...
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