Learners Driving License renew not getting approved?

It has been over 1.5 months since I registered on the parivahan website to renew my learners driving license that had expired as I was out of the state for 6+ months. For the last 1.5 months, the application is stuck at "processing at RTO level". I've even filed a grievance, but that is also not being replied. I tried contacting the driving license helpline, and they said they only deal with queries for full licenses, and asked me to contact the RTO office for learners licenses. I have tried all numbers given for my district (UP27) [https://shahjahanpur.nic.in/directory-pdf/](https://shahjahanpur.nic.in/directory-pdf/), and all of them never connect, saying the number is invalid :/ Does someone know how to connect to them? I don't live in my district (my district = where my aadhar card address is) so visiting physically is not an option