IndusInd Bank Lied, Ignored My Calls & Stole $800—Need Advice!

# I’ve been stuck in a **3-month nightmare** with **IndusInd Bank**, and I’m beyond furious. They **lied, ignored my calls, closed my case with a fake apology, and cost me $800** by mishandling my inward remittance. Here’s what happened: * My **$800 inward remittance was returned** because of a **purpose mismatch**—I mentioned "Consultancy Fees," but the sender’s SWIFT message said "Gift/Donation." * The bank **took ONE MONTH** just to inform me about this issue. * At the time of my remittance, **my Relationship Manager (RM) ignored my calls** completely. * When I raised a complaint, they **lied to the nodal team** to cover up their mistake. * Instead of fixing the issue, they **closed my case with a generic "sorry" email**—no resolution, no accountability, nothing. * They **ignored my requests for internal communications** and even **put the wrong date** in their official response. I’m sick of this bank’s **lies, incompetence, and complete lack of responsibility**. This has dragged on for **3 months**, and I’ve lost **$800** because of their failures. **Has anyone dealt with something like this?** Can I take legal action? What’s the best way to escalate this beyond their useless complaint team? Any advice would be appreciated!