My sister slipped at Kurla station today

Soooo this is my first post here and I'm so scared about what happened and really upset So today, while commuting to her Job, My sister slipped on the station because of A PERSON even when the train was not moving. The person didn't care about looking around and just moved about even when there wasn't a rush and stepped in front of her which caused her to fall AND slip full on front at the station BESIDE THE TRAIN, like so close that her phone would have slipped under the train. And you know what infuriates me? Absolutely NO ONE HELPED my sister to get her up, NO ONE. She had a piece of skin ripped off of her hand, bleeding, and no one cared to ask or do anything. I know that going to work in the mornings is usually super busy but this wasn't the case today, the train wasn't moving and there was time for boarding since she managed to still get up and go on it even with a bleeding hand. I know that everyone should mind their own business but it scares me that it would have been a grave accident because of some ignorant person if the situation went a bit differently. Please please at least pull up someone if they slip regardless of if it happened because of you or not. I'm absolutely terrified hearing this happened to my sister and I can't even imagine for others who experienced the same. I just wanted to share. Please delete this if it's not allowed.