What's the problem with people's behavior in Indore?

I observed this pattern in people's behavior here that it seems to be becoming more self centric and crude. For eg. Other day I was shopping at the mall and an old uncle was working at the changing room station. He politely asked a customer to return his clothes back to where he picked it from but Instead that guy threw the clothes back at him saying aisa Kuch ni chalta idhar. I observed similar incidents at other places as well whether at restaurants, shops, petrol pump, mechanic or any other place. Seems like people forgot how to treat each other with basic respect and courtesy. Whether it's a small time shopkeeper or a business man, there are very few people left who can talk respectfully. I have been in this city for a long time and i know that people have been really kind, helpful and jolly. But with the new generation I am seeing less and less of that and it's saddening. It seems like new modern Indore is growing into a crude, insensitive place. I am not sure whether it's because of changing political scenario or social media or people coming from outside but People need to learn basic morales and manners. We should strive to keep Indore clean not just from outside but from inside as well.