Is Jio Restricing Heavy 5G users ?

So I'm a Jio 5G user and using it for a long time , and I'm using more than 1TB a month , and the thing is from last month Jio 5G internet isn't working on my phone anymore , at home it shows 5G is active in network bar but internet isn't working , when I go out somewhere else it's working perfectly, is it IP ban or something ? It's really irritating, I asked customer service but still no help , anyone knows something?