Indian Bureaucracy scum of India including UPSC

This is a rant but I am shocked how bad the situation is. One of my friend in masters was working law enforcement research institute for project to help law enforcement officials. Dude took an initiative to work UPSC officials and help them do better job also developing tools and products for them. He would travel nearly 5hrs to and from to a SP who would not meet him after reaching the institute and make him wait. He could have chosen any domain but thought it's right do this as he felt this would be a big contribution for all the tax payers money. This scum of red tape bureaucrats have not only wasted his time but made fun of his initiative, many of these law enforcement research institute have worse than a third rated reserach publication and no contribution to improve law enforcement. If an IITian has to face this just imagine what a tier- 2 tier -3 institute researchers have to face ? Ps: those postings for IAS and IPS was punishment postings in many cases. I am disgusted with our law enforcement attitude. He had really left his ego of being an IITian and also coming from lower middle income family He really had passion for this. While discussing this same situation with other students I found same experiences that many govt bodies are really adamant to academic involvement. Even ministries, cheif Secretaries, bureaucrats etc won't respond till you have any connections inside. I really felt bad after seeing his efforts go in vain. He thought after coming here he could have contributed something. When you crack some of the most difficult exams and come you have some sort confidence and urge to contribute in your own way. I can see that urge dying a slow death.