fast tag toll scam ???

hey people so im a regular up down wala guy from fbd to gurgaon and apparently something weird happened today, at the gurgaon faridabad toll while returning they said manually type nahi hoga penalty lagegi hume personal 500 rs. ki aap 50 rs. dedo mujhe main khol deta hu, then i said “manager se baat kara apne” to get kore clarification on this but bhyi raat ke 11:15ish horahe abb main jake us sey yeh to baat karne se raha vo bhi uske office main jake so he said main khol deta hu jake karle baat unse, then i just left now i wonder what would be the scenario today has anyone faced something similar or can anyone bring any light to this?