Smart city workers cause massive natural gas leakage at bhatulem! - last week they damaged a water pipeline, this could have been a catastrophe. What's the recourse?

The people working on smart city have been a major nuisance for the last 2 years here. Every other day they keep damaging some pipeline or cable. They have no sense of managing traffic and cause major inconvenience, as per the regulations for smart city works they have to keep a person for managing traffic. They leave the dug up areas poorly covered. Yesterday was scary, there was a massive gas leakage, people could smell it in their houses. There could have been a massive fire ffs! Some one needs to be held responsible!