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  • mrigank_shekhar04

    •

    3 months

    Jio a shithole

    I wanted to share my frustrating experience with Jio’s broadband installation and refund process. I paid the full amount for my connection on 3rd & 4th February, completed KYC, and was assured same-day installation—which never happened. Despite multiple complaints, I was repeatedly given false promises that a technician would arrive "in 30 minutes." After 25+ calls and several days of follow-ups, I finally lost patience and demanded a refund. Even the refund process was a nightmare. After constant pressure, Jio initiated the refund but only credited half the amount I originally paid. When I questioned this, they provided no clear justification. I had to send multiple emails, attach proof of payments, and still struggle to get a response. This experience has been nothing short of unprofessional and frustrating. For a company of this scale, the lack of transparency, accountability, and customer service is shocking. If you’re considering Jio Fiber, think twice—because once they have your money, getting service or even a refund is an uphill battle. Has anyone else faced similar issues with Jio?
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