Pickpocket in Pallavaram

I usually ride my bike to the Metro station, but a couple of days ago, my bike was in service, so I took the public bus (52B, white board). I boarded from Pallavaram, and lo and behold, I lost my phone (a Nothing 2) there. I noticed this when the bus was moving and the song I was listening to through my earphones started losing quality. The conductor said, *"enna pa phone a kanuma.. anga rendu peru irukanga paru avanga eduthirupanga."* (He didn't sound like they took it, but he was suspicious of them. Why did he point it out to them, just because they look black or people who look like suspects? Isn't prejudice) I ran to the bus stand, and my Bluetooth was still connected. I searched all around before asking people if they'd seen anyone pick something up, but no one even bothered to respond. A few seconds later, the Bluetooth disconnected (whoever took it probably switched it off). I'm pretty sure it didn't fall out because I'd just checked WhatsApp and remembered putting it in my pocket, though I'm not entirely sure if it was fully inside. I went to the Pallavaram Police Station to register that my phone is lost (yes, it's not considered theft unless we know who took it or can identify someone who took it from me). There were four other people there filing similar reports about losing their phones in Pallavaram. It seems suspicious, almost like a gang is involved. I checked "Find My Phone," but it looks like they haven't turned it on; maybe they've already dismantled it. I've accepted that my phone is gone, but what frustrates me is the apathy of the people at the bus stand. They were just bystanders, not even willing to help. It reminds me of that Pune case where a girl was killed by a coworker over an unpaid debt, and people just stood by and watched. I am not even comparing me losing my phone to that girl losing her life. But the fundamental question I am asking myself is: are we losing our humanity?