Just wanted to know !

Recently visited vrindavan and mathura . assumptions before visiting - the place is a happy place , with nice and warm people. my experience:- the people there were harsh and rude , maybe the accent-khadi boli surprised me but still they were rude to us . hardly met 1 or 2 good people and rest all of them were looting us, from the rickshaw drivers to hotel peoples to food vendors . temples were flooded with crowd with inefficient management. the only place i could see good management is at the iskcon temple and janambhoomi temple. rest all it was very hectic to even enter the temple . i understand it is an old city and don't have good sewer system but what about cleanliness? all the vacant plots were filled with garbage as some dumping yard the city was filled with a weird odour,slush at most of the point with uneven roads . is it the same for everyone or did i expected more from the city ?