TOPSTEP closed multiple positions on numerous accounts of mine

Im reaching out to see if anyone else has experienced similar issues with them recently. A few days ago, they unexpectedly closedd multiple positions across many accounts. This wasn't due to hitting any daily drawdown limits, it just happened out of the blue. The frustrating part is that their support team has been unresponsive. Has anyone else encountered this problem? If so, how did you handle it? I'm seriously considering switching to another prop firm if this doesn't get resolved soon.