How's Kotak Mahindra Bank?

With a long-term outlook (minimum 3 years) and the new RBI Governor emphasizing technology adoption and growth in the banking sector, I believe banks like Kotak and ICICI are well-positioned to benefit. I am looking to diversify further within the BFSI sector and would value your insights on this strategy. Additionally, for those who are Kotak customers, I’d appreciate your feedback on their on-ground services to gain a clearer understanding of their banking experience.