Is the Real Key to Reducing Churn Just Creating Stuff People Like - i will not promote

So I stumbled upon this radical idea: if people enjoy using your product, they tend to stick around. Apparently, making your software relevant to customers' actual needs can help with retention? Who knew? All this time I thought spreadsheets solved world hunger. Are we really overthinking product-market fit, or is this just marketing sorcery? Let's debate, folks!