How many customers do you have, what is your Support volume like and how do you manage? [I will not promote]

Hi all, I’m looking to get a picture of the support landscape in the startup world, so I’m hoping to find out what the general volume is like for orgs of different sizes and what strategies and practices you’re implementing. I’d love to know: * How many customers do you have currently? * What channels do you use for supporting customers? * About how many support inquiries do you see in a day on average? * Do you have a knowledge base, and if so, what is your content production process and strategy like? Thanks in advance!