Was there anyone at Gaur city mall today?

My home is 15 mins away and it me 4 hours to reach back home today. We were stuck in second floor parking of the mall near gate 4 for 2 hours and it took additional two hours to reach back home. I called 112 and the cop said, “Bhaiya hum try kar rhe hai, dekhlo apne aap”. Literally this type of thing pisses me to the core. Share your views if anyone experienced the same.