Airtel Thanks? No, thanks. I am glad I am not an Airtel customer.

Warning: Avoid Airtel at All Costs! I recently had the misfortune of dealing with Airtel's abysmal service. Despite their promise of free installation, they demanded extra payment for a main line connection, damaged my new property during inspection, and cancelled my connection request without my consent. Their customer support? Non-existent. The local agent refused to respond, and their website's chatbot was utterly useless. To add insult to injury, a call centre representative had the audacity to threaten me, saying, "Do whatever you can, I'm from the call centre, and we won't assist you further." In stark contrast, a local cable provider installed a connection in 15 minutes at a fraction of the cost, with excellent service and no GST. Airtel's incompetence and blatant disregard for customers is not justified with price they charge. I'm seeking compensation for the damage and distress caused. Has anyone else had a similar experience? Any advice on how to hold Airtel accountable?