Community Information
-
My bike is Fu*ked up after 3 months - Hunter 350
Hello all, I want to share my experience with RE hunter 350 and its pathetic service. I bought the bike from a person after he used it like for 10 days and sold it to me. The bike has been running good but after first service the problem started. Oil has been leaking from the engine head gasket. I left it like that as I thought I can solve the issue during the second service. so on December 16, 2024 I went for the second service. They told all the stuff like oil top up, brake pads and also I have told them the leaking issue and they told me that it will be done. So i collected bike in the evening but found that engine oil is not topped up. I have asked him why as I know that I have driven the bike a lot and the oil is at minimum. The service guy told me that the minimum is the max level. I was like wtf!. so I took my bike and went. Next day they called me for feedback and I have told them it's pathetic and the engine oil is at minimum level. They asked me to bring the bike so I did. They have topped it up. THEY FILLED A WHOLE JUG OF OIL. Then another problem starts. you can check my previous posts in my profile where I have posted about white smoke coming out when ever i start the engine ( not cold start). I didn't notice that initially but my friend told me something is wrong. So i took it to the same service center after like 10 days. they told me that there is no issue and it might be because of condensation or bad fuel. I too thought the same and rode the bike till my tank was empty and filled the oil at my regular pump. even then the smoke was coming. This time I mailed the RE customer service stating my problem and the pathetic service. They have responded promptly and the next day I got call from the service center, they asked me to bring the bike again. I went there again they called their manager. he looked at my bike and engine sound and told everything is fine why to open a new engine. But he didn't even understand the issue. I raised the complaint again with RE customer service. Again the service center called and I went. This time they opened a job card, I thought okay they are working now. But the next day when i went to pick my bike it was in the same place where I have kept it the day before. I was shocked to see that. They told there is no problem. But as soon as I started the bike I have seen a huge pile of smoke coming out from the exhaust. I felt sad man. So I thought I should not go to this service center again and asked the RE people to assign a different center. but they re-escalated the issue with the same service center. They called my again but this time I shouted at them telling that I am not giving my bike to you guys again. But some days later a lady called me from the service center asked me the problem clearly and asked me to meet her. I went and met her after few days. like on January 18, 2025 I gave my bike to them they have opened the job card. After like 10 days they called me and told the ENGINE HEAD and PISTON RINGS must be replaced. I said okay and they told few days back that they have ordered the parts from the company and yet to receive them. They told me that it will be covered in warranty. It's been like 25 days since I gave my bike to them and they told me it might take a week more. I said okay as I am helpless. Please choose your RE Service Center wisely. That's all I wanted to [say.My](http://say.My) bike is Fu\*ked up after 3 months - Hunter 3503
© 2025 Indiareply.com. All rights reserved.