Fraud Website Alert: Gearxpert.in

I was in market for a dual purpose helmet especially Airoh Commander for a long time. I checked with many local dealers , but it was mostly out of stock. They were willing to import one but the price quoted was exponentially high. So one day I was scrolling through the google and found one search result on google. Website name was Gearxpert.in. Initially I too was skeptical as I had never heard of this website before but considering how many motoshops have opened their own websites, I visited the website. The helmet I wanted was available and was listed at reasonable price. I then scrolled through website, everything seemed legit, address , email and contact number was there. Even during registration, client used was shopify , I got OTP on email and everything. To lure new customers, they have onboarded many payment platforms such as phonepay and allow customers to pay only 10-20% of order amount as advance and rest can be paid during delivery. I was still skeptical hence I thought of placing a small order first. I placed for a Cree L9X headlamp which was ₹1387 something. I was asked to pay 20% so some ₹287. I paid the amount and placed order. I even got the order confirmation email. And from hereon, real struggle began. There was no update for first 3 days. I dropped them an email asking for an update. Email came undelivered as email address do not exist (info@gearxpert.in). Then I dropped another email to customercaregearxpert.gmail.com. That too bounced back. I waited another day and called on the number given on the website which is 9360514561. Clever part is they have kept this number active but no one picks up the call at any time. I tried to call them on various times, from different numbers but no one picks up the call. So there goes my money down the drain. I am thanking my stars that I placed an order for a relatively cheaper item than putting down ₹7000 as advance for that helmet. My thoughts: this website is run by a very clever IT guy considering how well developed and responsive the homepage is and how interactive UI is. They have even onboarded some of the reputed industry service providers such as Shopify and Razorpay to handle shipping, tracking, payment, authorisation steps. Even if the website ask for 10-20% as advance, commutative amount of fraud should be a considerable amount. I have filed a complaint on cyber crime portal. Kindly be aware of such websites and do not place order on this particular website.