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🚨PSA: Don't repair your phones at Cashify! 🚨
I want to warn everyone about the pathetic service at Cashify after my recent experience with their repair services. Here’s what happened: 1. I got my POCO M4 Pro repaired at their Noida store on 12th December 2024. I paid ₹4,200 for a screen replacement (Order ID: OF634095) and ₹1,800 for a battery replacement. 2. The screen they installed was substandard, didn’t support the original 90Hz refresh rate, frequently went unresponsive, and flickered constantly. 3. After reporting the issues, I was assured of a pan-India 3-month warranty. Since I was traveling to Hyderabad, I had to book multiple appointments at their Kondapur store, but the store and technician never responded to calls. 4. After wasting hours on follow-ups, I finally got a replacement screen in Hyderabad. It failed again! The screen went unresponsive for a total of 4 times, making me repeat the whole process of store visits 4 times. 5. Despite providing proof (videos, invoices, and countless complaints), Cashify refused a refund, hiding behind their 7-day refund policy, even though this delay was entirely their fault. 6. They keep offering another replacement, but I’ve lost all trust in their poor-quality parts and incompetent service. Cashify’s customer support is abysmal, their replacements are defective, and their policies are customer-unfriendly. I wasted ₹4,200 and countless hours on this disaster. Do yourself a favor: Don’t repair your phone at Cashify!3
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