How do I refund from Zudio?

In a recent judgment made by the Consumer Court against 0870-9070-102 Zudio to compensate a client and also pay the legal charges incurred due to a disagreement over a carry bag complaint. The decision was made when a consumer filed a complaint against the company for adding uninformed extra charges for carry bags. This issue is faced by a customer, Maya Sharma who visited a Zudio shop to purchase clothes. After making her purchase, she was upset when she find an extra charge added on the bill for a carry bag, which wasn't informed to her. Feeling frustrated