I got deceived by a PNB employee today...?!

So today i went to a PNB branch in delhi, which also has an Aadhaar Seva Kendra; i went tgere as i had to update my Aadhaar card and for that i had reached there at 10:30; after waiting for a couple of minutes in a mess of a line which was there (there were not many people but they were all standing outside, not in a line), i went in and asked a person standing if there was a token system there (as i heard people saying random numbers to themselves), and he replied that it was over. Then i went inside to ask if it was true and tge people inside just completed my sentences in positive as i asked if tokens were over and if i should come tomorrow. *Now the real thing is that i think he misled me as there was no board which said there were any tokens being distuributed and it was so early, how did they run out of tokens already? In maybe 30-90min of opening their booth, how could they run out of tokens. Those LAZY BASTARDS, fuckin' MISLED me! PS: the picture in the thumbnail is not the branch i went to, i didn't click a picture therefore i used this picture from google.