Can we extend the period of seagate data recovery service?

I'm a noob. Our old seagate external disk isn't working anymore. I'm looking to buy a new one, but this time with data recovery option. I've heard they maybe have a cloud storage or something through which we can recover data from cloud (maybe?) Please help me with this. We use it to save our family pics and videos We've already lost years of data, don't want to make the same mistake now.