Major Accident and Insurance Rant

Two months ago, I was in a major accident. Thankfully, no one was hurt, but that’s where the relief ends. The nightmare started with my insurance claim, provided by the dealer through All India Assurance. It took almost a month to get approved—a mistake I won’t repeat. Once approved on November 25th, the ordeal shifted to Hyundai’s workshop, where my brand-new Verna 2024 has been sitting ever since. Why? Hyundai doesn’t have parts for their latest models. The parts had to be “sourced” from across the country, and here I am, still without my car as of December 27th. I’ve spent a fortune on Uber because their team can’t get their act together. Customer service? A joke. Every promised date gets pushed back. Only after escalating to senior management did things start moving. It’s absurd that companies treat customers this way, despite us spending our hard-earned money. This experience has been beyond frustrating, and I hope no one else has to go through this.