Why is there so many scams / harassment happening regarding Auto/Rapido bookings and commuting ?

I just saw a reel of a girl who booked uber auto i think and this random auto wala stopped her booked auto and started harassing her claiming she has booked ola and should ride from his auto, it was so pathetic she was so scared. Again another reel where a guy booked rapido right, when he was abt to tell otp and leave. he got surrounded by autowalas who were passive agresssive towards the rapido driver telling them to cancel, but thank god the passenger was brave enough to stand up for the rapido guy. I have personally been scammed by autowala many time as they dont show UPI saying only cash and say no change they have and will take the whole note ! Also sometimes these guys using ola/uber i donno like associated with ola or uber theres a option to pay within the app right they act like where did the money go even though we paid it through the app they are like but its not showing in my bank acc karke hey bhagwan I had to pay twice once becoz of that to the autowalas personal bank a/c guys if u are taking auto the usual ones, Ask them if they have UPI are not if not dont take it at all costs