Never rent anything from Cityfurnish

I had order for a rented washing machine from ciryfurnish in delhi. When you place the order, you get to choose the slot for your delivery. I choose sunday, as it was convenient for me. Mon to friday I have to go to office. Now, I was eagerly waiting for it to be delivered today. Firstly then didn't had any option to track the order. Then I receive a call from their customer support that it cant be delivered today because the item is out of stock. When I got angry, he said I'll get a callback from the sales team. The sales team guy started off with that the item is out of stock due to which it cant be delivered today. Then, he mentioned the product failed quality check yesterday. Atleast you should have a solid reason. When I asked to cancel, he told your money will be stuck for 7-10 days. Worst service.