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Horrible experience with Namma Yatri
Was returning today at around 9:30 pm from a metro station to my home, booked an auto via namma yatri and selected destination as my home which was in my favourite location, when the ride started I realised the driver was taking a different route, when I asked the driver about it he said he is following maps which made me check the app and to my surprise the location was changed to some random location, I wanted to update my location to my home and asked driver for the same, he agreed to it, but when I tried to change the location he kept denying it, when I asked him why is he doing that he straight up said why did I put the wrong location the first time, since he was not ready to accept my change location request I asked him the fair to my home for which he quoted double amount to what was showing in the app, I asked him to end the ride when we had only covered around 100m for which he rudely demanded complete ride fair, I had to pay the fair price and he left me at an isolated road, I tried booking uber post that thankfully I immediately got one auto and somehow reached home. I had read about this issue of wrong location in namma yatri earlier over other social media platforms hoping that it would've been fixed by now as it is a very critical issue sadly it still exists, please be aware if you are using that app and always check the destination once the ride has started, never using namma yatri ever again.5
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